EFFECTS OF WORD-OF-MOUTH AND PRODUCT-ATTRIBUTE INFORMATION ON PERSUASION - AN ACCESSIBILITY-DIAGNOSTICITY PERSPECTIVE

被引:1232
作者
HERR, PM [1 ]
KARDES, FR [1 ]
KIM, J [1 ]
机构
[1] UNIV CINCINNATI,COLL BUSINESS ADM,CINCINNATI,OH 45221
关键词
D O I
10.1086/208570
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:454 / 462
页数:9
相关论文
共 43 条
[1]   ROLE OF PRODUCT-RELATED CONVERSATIONS IN DIFFUSION OF A NEW PRODUCT [J].
ARNDT, J .
JOURNAL OF MARKETING RESEARCH, 1967, 4 (03) :291-295
[2]   THE MODERATOR MEDIATOR VARIABLE DISTINCTION IN SOCIAL PSYCHOLOGICAL-RESEARCH - CONCEPTUAL, STRATEGIC, AND STATISTICAL CONSIDERATIONS [J].
BARON, RM ;
KENNY, DA .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1986, 51 (06) :1173-1182
[3]   REFERENCE GROUP INFLUENCE ON PRODUCT AND BRAND PURCHASE DECISIONS [J].
BEARDEN, WO ;
ETZEL, MJ .
JOURNAL OF CONSUMER RESEARCH, 1982, 9 (02) :183-194
[4]   MEASUREMENT OF CONSUMER SUSCEPTIBILITY TO INTERPERSONAL INFLUENCE [J].
BEARDEN, WO ;
NETEMEYER, RG ;
TEEL, JE .
JOURNAL OF CONSUMER RESEARCH, 1989, 15 (04) :473-481
[5]   DRUG CHOICE AS A SELF-HANDICAPPING STRATEGY IN RESPONSE TO NONCONTINGENT SUCCESS [J].
BERGLAS, S ;
JONES, EE .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1978, 36 (04) :405-417
[6]   ATTRIBUTIONS IN THE BOARD ROOM - CAUSAL REASONING IN CORPORATE ANNUAL REPORTS [J].
BETTMAN, JR ;
WEITZ, BA .
ADMINISTRATIVE SCIENCE QUARTERLY, 1983, 28 (02) :165-183
[7]   CONSUMERS USE OF MEMORY AND EXTERNAL INFORMATION IN CHOICE - MACRO AND MICRO PERSPECTIVES [J].
BIEHAL, G ;
CHAKRAVARTI, D .
JOURNAL OF CONSUMER RESEARCH, 1986, 12 (04) :382-405
[8]   DIFFERENTIAL IMPACT OF ABSTRACT VS CONCRETE INFORMATION ON DECISIONS [J].
BORGIDA, E ;
NISBETT, RE .
JOURNAL OF APPLIED SOCIAL PSYCHOLOGY, 1977, 7 (03) :258-271
[9]   SOCIAL TIES AND WORD-OF-MOUTH REFERRAL BEHAVIOR [J].
BROWN, JJ ;
REINGEN, PH .
JOURNAL OF CONSUMER RESEARCH, 1987, 14 (03) :350-362
[10]   ATTITUDINAL POLITICS - STRATEGY OF MODERATION [J].
CIALDINI, RB ;
LEVY, A ;
HERMAN, CP ;
EVENBECK, S .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1973, 25 (01) :100-108