GOOD CITIZENS IN POOR-QUALITY RELATIONSHIPS: IDIOSYNCRATIC DEALS AS A SUBSTITUTE FOR RELATIONSHIP QUALITY

被引:242
作者
Anand, Smriti [1 ]
Vidyarthi, Prajya R. [2 ]
Liden, Robert C. [1 ]
Rousseau, Denise M. [3 ]
机构
[1] Univ Illinois, Chicago, IL 60680 USA
[2] Indiana Univ Kokomo, Kokomo, IN USA
[3] Carnegie Mellon Univ, Pittsburgh, PA 15213 USA
关键词
LEADER-MEMBER EXCHANGE; PERCEIVED ORGANIZATIONAL SUPPORT; SOCIAL-EXCHANGE; WORK ARRANGEMENTS; I-DEALS; PERFORMANCE; SATISFACTION; ANTECEDENTS; WORKPLACE; BEHAVIOR;
D O I
10.5465/AMJ.2010.54533176
中图分类号
F [经济];
学科分类号
02 ;
摘要
Idiosyncratic deals ("i-deals") are special arrangements that individuals negotiate with their employers. This study investigates the link between i-deals and organizational citizenship behavior (OCB). From the perspective of social exchange theory, the relationship between individuals' i-deals and OCB should depend on the quality of workplace relationships with their supervisors, colleagues, and organization. Measuring these respectively as leader-member exchange (LMX), team-member exchange (TMX), and perceived organizational support (POS), we tested hypotheses via data gathered from 231 supervisor-subordinate dyads nested in 53 work groups. Results reveal stronger positive relations between i-deals and OCB for employees with low rather than high LMX or TMX.
引用
收藏
页码:970 / 988
页数:19
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