Internet use and non-use: Views of older users

被引：130

作者：

Morris A. ^{[1
]}

Goodman J. ^{[2
]}

Brading H. ^{[1
]}

机构：

[1] Department of Information Science, Loughborough University, Loughborough

[2] Engineering Design Centre, Department of Engineering, University of Cambridge

来源：

Universal Access in the Information Society | 2007年 / 6卷 / 1期

关键词：

Digital divide; Elderly; Internet; Older people; Technology;

D O I：

10.1007/s10209-006-0057-5

中图分类号：

学科分类号：

摘要：

This paper reports the results of two connected surveys of computer and Internet use among the older population in the UK. One hundred and twenty questionnaires and interviews were completed with participants aged over 55 in Derbyshire and 353 questionnaires and interviews with over 50s in Scotland. Rates of use, computer and Internet activities, and reasons for use and non-use were investigated. These were backed up by four semi-structured interviews with IT trainers, describing experiences and issues of training this age group. The results indicate a "grey" digital divide, with many older people missing out on the benefits that computers and the Internet can provide. They also indicate some of the reasons why older people do not use computers and the Internet more. These suggest some practical ways forward, highlighting the importance of changing older people's misconceptions about computers, better informing them about what they are, what they can do and how they can be of real practical use. © Springer-Verlag 2006.

引用

页码：43 / 57

页数：14

共 48 条

[11]

Eastman J.K., Lyer R., The elderly's uses and attitudes towards the Internet, J. Consum. Mark. (online), 21, 3, pp. 208-220, (2004)

[12]

Europa: Internet Usage in the EU25, (2005)

[13]

Flatten K., Haddock S., Clarkson T., Bradford S., Internet Access for Older Adults in Public Libraries, (2000)

[14]

Fox S., Older Americans and the Internet, (2004)

[15]

Gilligan R., Older People and the Information Society in Europe, Proceedings of the 6th European Assembly on Telework and New Ways of Working, pp. 155-161, (2000)

[16]

Goodman J., Syme A., Eisma R., Age-old question(naire)s, Proceedings of Include 2003, (2003)

[17]

Goodman J., Syme A., Eisma R., Older adults' use of computers: A survey, Proceedings of HCI 2003, 2, pp. 25-38, (2003)

[18]

Hargittai E., Second-level digital divide: Differences in people's online skills, First Monday, 7, 4, (2002)

[19]

Hawthorn D., Possible implications of aging for interface designers, Interact. Comput., 12, pp. 507-528, (2000)

[20]

Internet Usage in the European Union, (2006)

← 1 2 3 4 5 →