Does Distance Still Matter? Revisiting the CSCW Fundamentals on Distributed Collaboration

被引:63
作者
Bjorn, Pernille [1 ]
Esbensen, Morten [2 ]
Jensen, Rasmus Eskild [2 ]
Matthiesen, Stina [2 ]
机构
[1] Univ Calif Irvine, IT Univ Copenhagen, Irvine, CA USA
[2] IT Univ Copenhagen, DK-2300 Copenhagen, Denmark
关键词
Common ground; collaboration readiness; collaboration technology readiness; coupling of work; closely coupled work; CHALLENGES; ADAPTATION; TRUST; TEAMS;
D O I
10.1145/2670534
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Does distance still matter? Reporting on a comparative analysis of four ethnographic studies of global software development, this article analyzes the fundamental aspects of distance as depicted in the famous paper "Distance Matters." The results suggest that, although while common ground, collaboration readiness, and organizational management are still important aspects for distributed collaboration, the arguments concerning coupling of work and collaboration technology readiness need to be refined. We argue that in working remotely, closely coupled work tasks encourage remote workers to spend the extra effort required in articulation of work to make the collaboration function. Also we find that people in distributed software development have already made collaborative technologies part of their work, and individuals are comfortable with them; thus, collaboration technology readiness takes a different shape in this setting.
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页数:26
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