Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance

被引:2364
作者
Zaheer, A
McEvily, B
Perrone, V
机构
[1] Univ Minnesota, Carlson Sch Management, Minneapolis, MN 55455 USA
[2] Carnegie Mellon Univ, Grad Sch Ind Adm, Pittsburgh, PA 15213 USA
[3] Univ Cassino, Cassino, Italy
关键词
interorganizational trust; interfirm relations; relational governance;
D O I
10.1287/orsc.9.2.141
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Interpersonal and inter-organizational trust have been widely cited as important components of economics exchanges. However, rarely have these concepts been measured and their implications examined. This paper focuses on these difficult tasks.
引用
收藏
页码:141 / 159
页数:19
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