Cost analysis of two-attribute warranty policies based on the product usage rate

被引:39
作者
Chun, YH [1 ]
Tang, K [1 ]
机构
[1] Louisiana State Univ, EJ Ourso Coll Business Adm, Dept Informat Syst & Decis Sci, Baton Rouge, LA 70803 USA
关键词
product failure process; two-dimensional warranty; warranty cost;
D O I
10.1109/17.759149
中图分类号
F [经济];
学科分类号
02 ;
摘要
In the so-called two-attribute warranty policy, two types of warranty criteria, such as the age and mileage of an automobile, are employed simultaneously to determine the eligibility of a warranty claim. We propose in the paper several decision models that estimate the expected total cost incurred under various types of two-attribute warranty policies, We also perform a sensitivity analysis to study the effects of several model parameters, such as the discount rate, the product usage rate, and the warranty terms, on the total warranty cost.
引用
收藏
页码:201 / 209
页数:9
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