Knowledge management and digital transformation for Industry 4.0: a structured literature review

被引：181

作者：

Machado, Andreia de Bem ^{[1
]}

Secinaro, Silvana ^{[2
]}

Calandra, Davide ^{[2
]}

Lanzalonga, Federico ^{[2
]}

机构：

[1] FAVIM UNIASSELVI, Dept Engn, Brusque, Brazil

[2] Univ Turin, Dept Management, Corso Unione Soviet 218, I-10184 Turin, Italy

来源：

KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE | 2022年 / 20卷 / 02期

关键词：

Knowledge management; digital transformation; Industry; 4; 0; innovation; structured literature review; public management application; OPEN INNOVATION; INFORMATION-TECHNOLOGY; CUSTOMER KNOWLEDGE; DECISION-SUPPORT; PUBLIC-SECTOR; GENERATION; FRAMEWORK; COLLABORATION; COMMUNITIES; PERFORMANCE;

D O I：

10.1080/14778238.2021.2015261

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This paper provides a structured literature review (SLR) on knowledge management (KM), digital transformation (DT), and Industry 4.0, defining these new research streams' interactions, ties, and interdependencies. Playing an essential role in a progressive discipline, our research summarises the state of the art of the past literature using rigorous methodological approach. The researchers adopt the Scopus database in their analysis and use the Bibliometrix R package. The analysis reveals 761 peer-reviewed English articles. The study shows several research clusters: KM and DT; KM and innovation ecosystems; KM and frontier technologies; and KM, decision-making, and Industry 4.0. Additionally, our paper contributes to identifying a flourishing field of research that has uncovered a previously unknown and exciting link between KM, DT, and the public sector. Finally, the article emphasises the crucial role of DT in KM development, addressing future research perspectives as quantitative and joint academics and practitioners' analysis.

引用

页码：320 / 338

页数：19

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