THE DIMENSIONALITY OF CONSUMPTION EMOTION PATTERNS AND CONSUMER SATISFACTION

被引：1172

作者：

WESTBROOK, RA ^{[1
]}

OLIVER, RL ^{[1
]}

机构：

[1] VANDERBILT UNIV, OWEN GRAD SCH MANAGEMENT, NASHVILLE, TN 37203 USA

来源：

关键词：

D O I：

10.1086/209243

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：84 / 91

页数：8

共 28 条

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[2]

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[6]

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[7]

Cohen J.B., 1991, HDB CONSUMER BEHAV, P188

[8]

DAY RL, 1984, ADV CONSUM RES, V11, P496

[9]

DAY RL, 1985, ADV CONSUM RES, V12, P281

HAVLENA, WJ ;

HOLBROOK, MB .