ENHANCING COMPUTER-MEDIATED COMMUNICATION - AN EXPERIMENTAL INVESTIGATION INTO THE USE OF A GROUP DECISION SUPPORT SYSTEM FOR FACE-TO-FACE VERSUS REMOTE MEETINGS

被引：66

作者：

GALLUPE, RB ^{[1
]}

MCKEEN, JD ^{[1
]}

机构：

[1] QUEENS UNIV, SCH BUSINESS, KINGSTON K7L 3N6, ONTARIO, CANADA

来源：

INFORMATION & MANAGEMENT | 1990年 / 18卷 / 01期

关键词：

Computer-mediated communications; Face-to-face versus remote group decision making; Group decision support systems;

D O I：

10.1016/0378-7206(90)90059-Q

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

A controlled laboratory experiment was undertaken to examine the effects of the use of a Group Decision Support System (GDSS) on face-to-face versus remote meetings. Some expected and some unexpected results were obtained for decision performance (quality, speed, choice, shift) and group member perceptions (confidence and satisfaction). Use of a GDSS, for example, increased the time it took groups to reach a decision yet had no impact on the decision quality of the groups. Also, there was a substantial interaction effect regarding choice shift. The ramifications of these results are discussed fully. © 1990.

引用

页码：1 / 13

页数：13

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