TAXONOMY OF CONSUMER SATISFACTION-DISSATISFACTION MEASURES

被引:31
作者
ANDREASEN, AR
机构
关键词
D O I
10.1111/j.1745-6606.1977.tb00612.x
中图分类号
F [经济];
学科分类号
02 ;
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页码:11 / 24
页数:14
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