AUTOMATION OF BANKING FUNCTIONS AND ITS MANAGERIAL IMPLICATIONS

被引:11
作者
ALPAR, P
机构
[1] Dept of Inf & Decision Sci, Univ, of Illinois, Chicago, IL
关键词
INFORMATION TECHNOLOGY DIFFUSION; INFORMATION TECHNOLOGY IMPACTS;
D O I
10.1109/17.165422
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper analyzes the pattern of automation of business functions in banks. It identifies previous experience with automation and business volume of a function as predictors of automation adoption. It then reveals a somewhat surprising fact that automation of a function cannot be associated with lower average costs for that function.
引用
收藏
页码:378 / 385
页数:8
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