Emotion and the physician-patient relationship

被引:33
作者
Frankel, RM
机构
[1] University of Rochester School of Medicine and Dentistry Primary Care Institute, Highland Hospital
关键词
D O I
10.1007/BF02250509
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
This paper develops a framework of the role of empathy in patient care and explicitly links the framework to important outcomes. Following a definition of empathy and clinical examples, evidence is reviewed on the relevance of empathy to increasing patient satisfaction, increasing adherence with physician recommendations, and decreasing the frequency of medical malpractice suits.
引用
收藏
页码:163 / 173
页数:11
相关论文
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