Developing a theory of reverse logistics

被引：384

作者：

Dowlatshahi, S ^{[1
]}

机构：

[1] Univ Missouri, HW Bloch Sch Business & Publ Adm, Div Business Adm, Kansas City, MO 64110 USA

来源：

INTERFACES | 2000年 / 30卷 / 03期

关键词：

transportation; freight/materials handling environment;

D O I：

10.1287/inte.30.3.143.11670

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Reverse logistics, a fairly new concept in logistics, has gained increasing importance as a profitable and sustainable business strategy. I describe a holistic view of reverse logistics and distill 11 insights for successful implementation of reverse logistics from the existing literature and published case studies. The strategic factors consist of strategic costs, overall quality, customer service, environmental concerns, and. legislative concerns. The operational factors consist of cost-benefit analysis, transportation, warehousing, supply management, remanufacturing and recycling, and packaging. Insights about these factors together form the state-of-the-art knowledge about the keys to successful design and use of reverse-logistics systems.

引用

页码：143 / 155

页数：13