A process change-oriented model for ERP application

被引:41
作者
Al-Mashari, M [1 ]
机构
[1] King Saud Univ, Coll Comp & Informat Sci, Informat Syst Dept, Riyadh 11545, Saudi Arabia
关键词
D O I
10.1207/S15327590IJHC1601_4
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Though the application of enterprise resource planning (ERP) systems has become widespread, many organizational experiences have shown that resulting outcomes fall short of expectations. Best-practice experiences, however, have proven that effective application is centered on an integrative approach that seeks to achieve a balance between certain key organizational elements. This article presents a novel process change management-oriented model that considers the key areas in ERP implementation, including strategy, business processes, structure, culture, information technology, and managerial systems. The model is grounded by empirical-based evidence drawn from a survey of various organizational practices with ERP implementation.
引用
收藏
页码:39 / 55
页数:17
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