The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence

被引：271

作者：

Xu, Angela J. ^{[1
]}

Loi, Raymond ^{[1
]}

Lam, Long W. ^{[1
]}

机构：

[1] Univ Macau, Dept Management & Mkt, Taipa, Macau, Peoples R China

来源：

LEADERSHIP QUARTERLY | 2015年 / 26卷 / 05期

关键词：

Abusive supervision; Leader-member exchange (LMX); Emotional exhaustion; Silence; Resources; EMOTIONAL EXHAUSTION; MEDIATING ROLE; MODERATING ROLE; SOCIAL SUPPORT; CONSERVATION; ANTECEDENTS; BURNOUT; VOICE; SELF; RESOURCES;

D O I：

10.1016/j.leaqua.2015.03.002

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Abusive supervision is a dysfunctional leadership behavior that adversely affects its targets and the organization as a whole. Drawing on conservation of resources (COR) theory, the present research expands our knowledge on its destructive impact. Specifically, we propose a moderated mediation model wherein abusive supervision predicts subordinate's silence behavior through emotional exhaustion, with leader-member exchange (LMX) acting as the contextual condition. Two-wave data collected from 152 employees in the service industry in Macau supported our hypothesized model. We found that abused subordinates resort to remain silent in the workplace due to their feelings of emotional exhaustion. Further, the presence of high LMX makes the adverse impact of abusive supervision even worse. Theoretical and practical implications are discussed. We also offer several promising directions for future research. (C) 2015 Elsevier Inc. All rights reserved.

引用

页码：763 / 774

页数：12

共 76 条

[1]

Aiken L. S., 1991, Multiple regression: Testing and interpreting interactions

[2] THE MEASUREMENT AND ANTECEDENTS OF AFFECTIVE, CONTINUANCE AND NORMATIVE COMMITMENT TO THE ORGANIZATION [J].

ALLEN, NJ ;

MEYER, JP .

JOURNAL OF OCCUPATIONAL PSYCHOLOGY, 1990, 63 (01) :1-18

[3] Abusive Supervision and Contextual Performance: The Mediating Role of Emotional Exhaustion and the Moderating Role of Work Unit Structure [J].

Aryee, Samuel ;

Sun, Li-Yun ;

Chen, Zhen Xiong George ;

Debrah, Yaw A. .

MANAGEMENT AND ORGANIZATION REVIEW, 2008, 4 (03) :393-411

[4] THE MODERATOR MEDIATOR VARIABLE DISTINCTION IN SOCIAL PSYCHOLOGICAL-RESEARCH - CONCEPTUAL, STRATEGIC, AND STATISTICAL CONSIDERATIONS [J].

BARON, RM ;

KENNY, DA .

JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1986, 51 (06) :1173-1182

[5]

Beehr Terry A, 2003, J Occup Health Psychol, V8, P220, DOI 10.1037/1076-8998.8.3.220

[6]

Berscheid E., 2005, The psychology of interpersonal relationships

[7] The personal costs of citizenship behavior: The relationship between individual initiative and role overload, job stress, and work-family conflict [J].

Bolino, MC ;

Turnley, WH .

JOURNAL OF APPLIED PSYCHOLOGY, 2005, 90 (04) :740-748

[8] Counterproductive Work Behaviours in Response to Emotional Exhaustion: A Moderated Mediational Approach [J].

Bolton, LaMarcus R. ;

Harvey, Richard D. ;

Grawitch, Matthew J. ;

Barber, Larissa K. .

STRESS AND HEALTH, 2012, 28 (03) :222-233

[9]

Brinsfield CT, 2009, VOICE AND SILENCE IN ORGANIZATIONS, P3

[10] BACK-TRANSLATION FOR CROSS-CULTURAL RESEARCH [J].

BRISLIN, RW .

JOURNAL OF CROSS-CULTURAL PSYCHOLOGY, 1970, 1 (03) :185-216

← 1 2 3 4 5 6 7 8 →