Key issues in information systems management: 1994-95 SIM delphi results

Over the past 15 years, the Society for Information Management (SIM) has periodically surveyed its members to determine the most critical issues in IS management. Again in 1994-95, SIM institutional and board members were asked to consider what they felt were the most critical issues facing IS executives over the next three to five years. Signaling an evolutionary shift in IS management, this study shows that business relationship issues have declined in importance compared to technology infrastructure issues. For IS executives and general managers, the key issue framework suggests some general directions for emphasis and provides a coarse measure for benchmarking their own concerns against those of their peers. The results df this study also impact educational missions in teaching and research to the extent that they need to be sensitive to the views of practicing IS executives.