Matrix-analytic models and their analysis

We survey phase-type distributions and Markovian point processes, aspects of how to use such models in applied probability calculations and how to fit them to observed data. A phase-type distribution is defined as the time to absorption in a finite continuous time Markov process with one absorbing state. This class of distributions is dense and contains many standard examples like all combinations of exponential in series/parallel. A Markovian point process Is governed by a finite continuous time Markov process (typically ergodic), such that points are generated at a Poisson intensity depending on the underlying state and at transitions; a main special case is a Markov-modulated Poisson process, in both cases, the analytic formulas typically contain matrix-exponentials, and the matrix formalism tarried over when the models are used in applied probability calculations as in problems in renewal theory, random walks and queueing. The statistical analysis is typically based upon the EM algorithm, viewing the whole sample path of the background Markov process as the latent variable.