Digital Government: A Primer and Professional Perspectives

被引:68
作者
Katsonis, Maria
Botros, Andrew
机构
关键词
open innovation; open data; e-government; Government; 2.0; digital government; collaboration; networked governance; participatory democracy; public sector innovation; public sector reform; OPEN INNOVATION; PUBLIC-SECTOR;
D O I
10.1111/1467-8500.12144
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Digital technology is a critical enabler of public administration reforms. It can improve the efficiency and productivity of government agencies and allow citizens to transact with government anytime, anywhere. It can also deepen the democratic process, empowering citizens to participate in policy formulation. In this article Andrew Botros, the director of Expressive Engineering, and Maria Katsonis, from the Department of Premier and Cabinet (Victoria), explore the challenges of the digital world for the public sector. Katsonis presents a primer on digital government tracing its evolution from the e-government movement of the 1990s to Government 2.0 in the 2000s to today's digital-by-default agenda. As technology and its role in public sector reform have progressed, so too have the governance, cultural, and leadership challenges deepened. Botros examines NSW approach to open innovation with the Premier's Innovation Initiative in NSW, the state's open data experience, and Transport for NSW and its management of public transport data. He argues NSW's approach involves a significant innovation trade-off, requiring fresh thinking in digital-era collaboration.
引用
收藏
页码:42 / 52
页数:11
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