A primer on leading the improvement of systems

被引:456
作者
Berwick, DM
机构
关键词
D O I
10.1136/bmj.312.7031.619
中图分类号
R5 [内科学];
学科分类号
1002 ; 100201 ;
摘要
引用
收藏
页码:619 / 622
页数:4
相关论文
共 12 条
[1]  
[Anonymous], FDN IMPROVEMENT
[2]  
Argyris C., 1990, Overcoming organizational defenses
[3]  
AXELROD R, 1974, EVOLUTION COOPERATIO
[4]  
Batalden P B, 1993, Jt Comm J Qual Improv, V19, P424
[5]   11 WORTHY AIMS FOR CLINICAL LEADERSHIP OF HEALTH SYSTEM REFORM [J].
BERWICK, DM .
JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION, 1994, 272 (10) :797-802
[6]  
Eisenberg JM, 1986, DOCTORS DECISIONS CO
[7]  
Ohno T., 1998, TOYOTA PRODUCTION SY
[8]  
Roberts H. V., 1993, Quality is personal: A foundation for total quality management
[9]  
ROBERTS HV, 1993, QUALITY IMPROVEMENT
[10]  
SENGE PM, 1980, 5 DISCIPLINE ART PRA