Market-oriented sustainability: a conceptual framework and propositions

被引:224
作者
Crittenden, Victoria L. [1 ]
Crittenden, William F. [2 ]
Ferrell, Linda K. [3 ]
Ferrell, O. C. [3 ]
Pinney, Christopher C. [4 ]
机构
[1] Boston Coll, Carroll Sch Management, Dept Mkt, Chestnut Hill, MA 02467 USA
[2] Northeastern Univ, Coll Business Adm, Boston, MA 02115 USA
[3] Univ New Mexico, Albuquerque, NM 87131 USA
[4] Boston Coll, Ctr Corp Citizenship, Carroll Sch Management, Chestnut Hill, MA 02467 USA
关键词
Sustainability; Market orientation; Corporate social responsiblity; Marketing strategy; Resource-Advantage Theory; CORPORATE SOCIAL-RESPONSIBILITY; ORGANIZATIONAL CULTURE; STAKEHOLDER MANAGEMENT; FINANCIAL PERFORMANCE; FIRM PERFORMANCE; PROCESS MODEL; ORIENTATION; STRATEGY; CAPABILITIES; ADVANTAGE;
D O I
10.1007/s11747-010-0217-2
中图分类号
F [经济];
学科分类号
02 ;
摘要
Utilizing Resource-Advantage Theory as the underlying theoretical foundation and drawing on literature from a variety of disciplines, we develop a market-oriented sustainability framework. By incorporating sustainability into market orientation, the goal of strategic alignment of sustainability with marketing strategies is achieved to create a competitive advantage. Three constructs identified in the model are DNA, stakeholder involvement, and performance management. These three constructs are the drivers of sustainability. DNA is used as an extended metaphor to clarify and illustrate the workings of an organization and how sustainability may be implemented. This construct includes core ideology, dynamic capabilities, and societal engagement. The firm's DNA is communicated to both internal and external stakeholders, and stakeholders' concerns should be an influence on strategic marketing planning. Performance management is the third major construct in the model and includes corporate social performance and corporate financial performance metrics. Within the model explication, we offer propositions to support market-oriented sustainability research and provide directions for sustainability theory, research, and practice.
引用
收藏
页码:71 / 85
页数:15
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