Death by a Thousand 10-Minute Tasks: Workarounds and Noncompliance in University Research Administration

被引：23

作者：

Bozeman, Barry ^{[1
]}

Youtie, Jan ^{[2
]}

Jung, Jiwon ^{[1
]}

机构：

[1] Arizona State Univ, 411 N Cent Ave, Phoenix, AZ 85004 USA

[2] Georgia Inst Technol, Atlanta, GA 30332 USA

来源：

ADMINISTRATION & SOCIETY | 2021年 / 53卷 / 04期

关键词：

research administration; workarounds; rule bending; administrative burden; STREET-LEVEL BUREAUCRACY; PRINCIPAL INVESTIGATORS; NEUTRAL COMPETENCE; RED TAPE; WORK; IMPLEMENTATION; RESPONSIVENESS; TECHNOLOGY; HAWTHORNE; POLITICS;

D O I：

10.1177/0095399720947994

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

The article examines administrative workarounds in the context of university research administration. The empirical results from 116 semi-structured interviews with academic researchers with active National Science Foundation awards are framed by a "Rules Response" model positing relationships among rules compliance requests, administrative burden, red tape, and response choices, including compliance, appeal, rule bending, rule breaking, and workaround behaviors. Propositions are presented and reviewed in light of empirical results. The article concludes the implications of empirical results for improving the Rules Response model and a more general discussion of research needed to improve the understanding of both rules compliance and workarounds.

引用

页码：527 / 568

页数：42

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[3]

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[4]

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