共 11 条
[1]
DERSHIN H, 1998, HDB MANAGING CHANGE, P265
[5]
HOMGREN CT, 1997, COST ACCOUNTING MANA, P683
[6]
HOMGREN CT, 1997, COST ACCOUNTING MANA, P27
[7]
Jarvis WR, 1996, INFECT CONT HOSP EP, V17, P552
[8]
JONES TO, 1995, HARVARD BUS REV, V73, P88
[9]
REICHHELD FF, 1990, HARVARD BUS REV, V68, P105