Optimizing partners' choice in IS/IT outsourcing projects: The strategic decision of fuzzy VIKOR

被引:183
作者
Chen, Lisa Y. [1 ]
Wang, Tien-Chin [1 ]
机构
[1] I Shou Univ, Dept Informat Management, Kaohsiung 840, Taiwan
关键词
Outsourcing; Fuzzy VIKOR; Multi-criteria decision-making; SUPPLIER SELECTION; VENDOR SELECTION; METHODOLOGY; MANAGEMENT; KNOWLEDGE; CRITERIA;
D O I
10.1016/j.ijpe.2008.07.022
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The decision of strategic information system/information technology (IS/IT) outsourcing requires close attention to the evaluation of supplier/vendor selection process because the selection decision involves conflicting multiple criteria and is replete with complex decision-making problems. Selecting the most appropriate suppliers/vendors is considered an important strategic decision that may impact the performance of Outsourcing engagements. The purpose of this study is to provide a more efficient delivery approach for evaluating and assessing possible suppliers/vendors. Using the fuzzy VIKOR method, this Study provides a rational and systematic process for developing the best alternative and compromise Solution under each of the selection criteria. The Study's finding offers an important reference for resolving fuzzy multi-criteria decision-making problems. (C) 2008 Elsevier B.V. All rights reserved.
引用
收藏
页码:233 / 242
页数:10
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