我国消费者网上购物行为意愿影响因素研究

被引：8

作者：

芦文娟

机构：

[1] 天津广播电视大学国际学院

来源：

经营与管理 | 2015年 / 05期

关键词：

消费者行为; 网上购物; 行为意愿; 影响因素;

D O I：

10.16517/j.cnki.cn12-1034/f.2015.05.049

中图分类号：

F724.6 [电子贸易、网上贸易]; F713.55 [商业心理学、市场心理学];

学科分类号：

1201 ; 040203 ;

摘要：

笔者鉴于网上购物行为基本理论的众多特点,立足于两个研究目标:一是从跨学科视角,对理性行动理论(TRA)、计划行为理论(TPB)、技术接受模型(TAM)、任务技术匹配模型(TTF)、计算机自我效能理论(CSE)、创新扩散理论(TID)等进行整合,构建本研究的理论模型;二是以我国网络消费者为研究对象,实证检验网上购物行为意愿的影响因素。本研究主要包括:通过探索性因子分析,提出了任务技术匹配的两个维度,并分别将其命名为任务技术绩效性匹配(TTFP)、任务技术可靠性匹配(TTFR)。利用AMOS 7.0,构建了消费者网上购物行为意愿影响因素的研究模型,并在我国情境下实证检验了网上购物行为意愿的影响路径。值得提出的是,本文在营销领域验证了计算机自我效能感对消费者创新特性的正向影响作用。

引用

页码：118 / 123

页数：6

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