共 11 条
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Marketing as promise management: regaining customer management for marketing[J] . Gr?nroos,Christian.The Journal of Business & Industrial Marketing . 2009 (5/6)
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Service logic revisited: who creates value? And who co-creates?[J] . European Business Review . 2008 (4)
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Service-dominant logic: continuing the evolution[J] . Stephen L. Vargo,Robert F. Lusch.Journal of the Academy of Marketing Science . 2008 (1)
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Self-empowerment and consumption: Consumer remedies for prolonged stigmatization[J] . Paul Conrad Henry,Marylouise Caldwell.European Journal of Marketing . 2006 (9)
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Tribal marketing: The tribalisation of society and its impact on the conduct of marketing[J] . Bernard Cova,Véronique Cova.European Journal of Marketing . 2002 (5)