企业社会责任相对水平与消费者购买意向关系的实证研究

被引:96
作者
周祖城
张漪杰
机构
[1] 上海交通大学安泰经济与管理学院
[2] 上海交通大学安泰经济与管理学院 上海
关键词
企业社会责任; 相对水平; 消费者; 购买意向;
D O I
10.19581/j.cnki.ciejournal.2007.09.014
中图分类号
F270 [企业经济理论和方法]; F713.55 [商业心理学、市场心理学]; F224 [经济数学方法];
学科分类号
1202 ; 120202 ; 040203 ; 0701 ; 070104 ;
摘要
行业内的相对企业社会责任(CSR)水平与消费者购买意向关系的实证研究表明:行业内的相对CSR水平高(或低),消费者购买意向也相应地高(或低);消费者能够接受的CSR处于行业领先水平企业的产品提价的幅度显著小于要求CSR处于行业落后水平企业的产品降价的幅度;在参照对象分别为CSR处于行业落后水平企业的产品和参照对象为CSR处于行业中等水平企业的产品时,消费者对CSR处于行业领先水平企业的产品的购买意向存在显著差异,但愿意接受的提价幅度没有显著差异。
引用
收藏
页码:111 / 118
页数:8
相关论文
共 10 条
[1]   企业社会责任的实现——基于消费者选择的分析 [J].
鞠芳辉 ;
谢子远 ;
宝贡敏 .
中国工业经济, 2005, (09) :91-98
[2]   A corporate social performance-corporate financial performance behavioral model for consumers [J].
Schuler, Douglas A. ;
Cording, Margaret .
ACADEMY OF MANAGEMENT REVIEW, 2006, 31 (03) :540-558
[3]   The effects of corporate social responsibility and price on consumer responses [J].
Mohr, LA ;
Webb, DJ .
JOURNAL OF CONSUMER AFFAIRS, 2005, 39 (01) :121-147
[4]   What will consumers pay for social product features? [J].
Auger, P ;
Burke, P ;
Devinney, TM ;
Louviere, JJ .
JOURNAL OF BUSINESS ETHICS, 2003, 42 (03) :281-304
[5]   Does doing good always lead to doing better? Consumer reactions to corporate social responsibility [J].
Sen, S ;
Bhattacharya, CB .
JOURNAL OF MARKETING RESEARCH, 2001, 38 (02) :225-243
[6]  
Corporate citizenship as a marketing instrument - Concepts, evidence and research directions[J] . Isabelle Maignan,O.C. Ferrell.European Journal of Marketing . 2001 (3)
[7]  
Effects of Information About Firms’ Ethical and Unethical Actions on Consumers’ Attitudes[J] . Valerie S. Folkes,Michael A. Kamins.Journal of Consumer Psychology . 1999 (3)
[8]  
The influence of firm behavior on purchase intention: do consumers really care about business ethics?[J] . Elizabeth H. Creyer.Journal of Consumer Marketing . 1997 (6)
[9]  
Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts[J] . Ronald K. Mitchell,Bradley R. Agle,Donna J. Wood.The Academy of Management Review . 1997 (4)
[10]  
The Company and the Product: Corporate Associations and Consumer Product Responses[J] . Journal of Marketing . 1997 (1)