基于归因理论的冲突类型分析

被引：14

作者：

张钢

曹评

机构：

[1] 浙江大学管理学院

来源：

管理评论 | 2010年 / 22卷 / 03期

关键词：

冲突; 归因; 冲突分类; 冲突管理;

D O I：

10.14120/j.cnki.cn11-5057/f.2010.03.007

中图分类号：

F272 [企业计划与经营决策];

学科分类号：

1201 ;

摘要：

现有的冲突分类是从冲突的结果出发作出的,这不利于进行冲突管理。本文基于归因理论及其三个维度,在"知觉冲突"的层面上进行全新分类。由于"知觉冲突"尚未演化到实际的冲突,因此,这种分类方式更有利于管理者进行冲突管理。最后,本文提出了针对这种新型冲突分类的未来研究方向以及冲突管理建议。

引用

页码：86 / 92

页数：7

共 9 条

[1]

The blame game: An attribution theory approach to marketer–engineer conflict in high-technology companies[J] . Susan M. Keaveney.Industrial Marketing Management . 2008 (6)

[2]

INTRAGROUP CONFLICT IN ORGANIZATIONS: A CONTINGENCY PERSPECTIVE ON THE CONFLICT-OUTCOME RELATIONSHIP[J] . Karen A Jehn,Corinne Bendersky.Research in Organizational Behavior . 2003

[3]

The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance[J] . Karen A. Jehn,Elizabeth A. Mannix.The Academy of Management Journal . 2001 (2)

[4]

Making Use of Difference: Diversity, Debate, and Decision Comprehensiveness in Top Management Teams[J] . Tony Simons,Lisa Hope Pelled,Ken A. Smith.The Academy of Management Journal . 1999 (6)

[5]

Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets[J] . Joel H. Neuman.Journal of Management . 1998 (3)

[6] The effects of top management team size and interaction norms on cognitive and affective conflict [J].

Amason, AC ;

Sapienza, HJ .

JOURNAL OF MANAGEMENT, 1997, 23 (04) :495-516

[7]

Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams[J] . Allen C. Amason.The Academy of Management Journal . 1996 (1)

[8] CONFLICT AND ITS MANAGEMENT [J].

WALL, JA ;

CALLISTER, RR .

JOURNAL OF MANAGEMENT, 1995, 21 (03) :515-558

[9]

The psychology of conflict and conflict management in organization. Smith-Crowe,K,A.P.Brief,E.E.Umphress. Mahwah . 2007

← 1 →