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Innovation in service firms explored:what,how and why. J P J DE JONG,A BRUINS,W DOLFSMA,et al. . 2002
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Service Architecture and Modularity. Christopher A. Voss,Juliana Hsuan. Decision Sciences . 2009
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A Resource‐Process Framework of New Service Development[J] . Craig M.Froehle,Aleda V.Roth.  Production and Operations Management . 2009 (2)
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Types of New Product Performance[J] . Chris Storey,Christopher J Easingwood.  Journal of Business Research . 1999 (2)
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A structured product development perspective for service operations[J] . Gabriel Bitran,Luis Pedrosa.  European Management Journal . 1998 (2)
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Measurement of Innovation and Design Performance in Services. Voss,C. et al. Design Management Journal . 1992