The strategic value of SOA: A comparative case study in the banking sector

被引:18
作者
Baskerville R.L. [1 ]
Cavallari M. [2 ]
Hjort-Madsen K. [3 ]
Pries-Heje J. [3 ]
Sorrentino M. [4 ]
Virili F. [5 ]
机构
[1] Department of Computer Information Systems, Robinson College of Business, Georgia State University, Atlanta, GA 30302-4015
[2] Team Lab. s.a., 6901 Lugano, Via Curti
[3] IT, University of Copenhagen, DK-2300 Copenhagen S
[4] Dipartimento di Scienze Economiche, Aziendali e Statistiche, Università Degli Studi di Milano, 20122 Milano
[5] Dipartimento Impresa Ambiente e Management, Università degli Studi di Cassino, Loc. Folcara, 03043 Cassino (FR), Via S. Angelo
关键词
Architecture; Bank; Case study; Extensibility; Reusability; Service; Service evolution; Service-Oriented; Service-Oriented Architectures; SOA; Strategic value;
D O I
10.1504/IJITM.2010.029433
中图分类号
学科分类号
摘要
Information and Communication Technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organisational agility. We report a comparative, cross-cultural case study of the implementation of Service-Oriented Architectures (SOA) at a Scandinavian bank and a Swiss bank. The strategic rewards in the adoption of Copyright © 2010 Inderscience Enterprises Ltd. SOA appear to go beyond marketplace issues of ICT capability acquisition, and unexpectedly arise in the creation of an extensible organisational ICT architecture. The extensibility of the ICT architecture that results from the adoption of SOA provides potential for greater organisational agility (and thereby competitiveness).
引用
收藏
页码:30 / 53
页数:23
相关论文
共 45 条
[1]  
Barney J.B., Firm resources and sustained competitive advantage, Journal of Management, 17, 1, pp. 99-120, (1991)
[2]  
Baskerville R., Pries-Heje J., Short cycle time systems development, Information Systems Journal, 14, pp. 237-264, (2004)
[3]  
Baskerville R., Levine L., Pries-Heje J., Ramesh B., Slaughter S., How internet software companies negotiate quality, IEEE Computer, 34, 5, pp. 51-57, (2001)
[4]  
Beccalli E., Information Technology and economic performance: Some evidence from the EU banking industry, Proceedings of Financial Management Association (FMA) European Conference, (2006)
[5]  
Bourque P., Dupuis R., Abran A., Moore J.W., Tripp L., Wolff S., Fundamental principles of software engineering - A journey, The Journal of Systems and Software, 62, pp. 59-70, (2002)
[6]  
Bruner R.F., An analysis of value destruction and recovery in the alliance and proposed merger of volvo and renault, Journal of Financial Economics, 51, 1, pp. 125-166, (1999)
[7]  
Carlile P.R., A pragmatic view of knowledge and boundaries: Boundary objects in new product development, Organization Science, 13, 4, pp. 442-455, (2002)
[8]  
Colan M., Service-Oriented Architecture expands the vision of web services: Characteristics of service-oriented architecture, Developer Works - IBM's Resource for Developers, (2004)
[9]  
Datz T., Architecture - What you need to know about service-oriented architecture, CIO Magazine, 17, 7, pp. 78-88, (2004)
[10]  
Dedrick J., Gurbaxani V., Kraemer K., Information Technology and economic performance: A critical review of the empirical evidence, ACM Computing Surveys, 35, 1, pp. 1-28, (2003)