IS E-GOVERNMENT LEADING TO MORE ACCOUNTABLE AND TRANSPARENT LOCAL GOVERNMENTS ? AN OVERALL VIEW

被引:63
作者
Pina, Vicente [1 ]
Torres, Lourdes [1 ]
Royo, Sonia [1 ]
机构
[1] Univ Zaragoza, Zaragoza, Spain
关键词
D O I
10.1111/j.1468-0408.2009.00488.x
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
This paper seeks to assess to what extent e-government enables accountability and transparency in EU local governments. It also provides an overall view about how local governments are implementing ICTs initiatives to bring citizens closer to governments. Although the mere capacity of the Internet for the dissemination of information improves accountability and makes benchmarking easier, our results show that the expected benefits are far from being achieved because e-government projects are still in the early stages. The results also show that, at present, ICTs have not had a dramatic impact on EU local government accountability. © 2010 Blackwell Publishing Ltd
引用
收藏
页码:3 / 20
页数:18
相关论文
共 68 条
[1]  
*ACC, 2005, LEAD CUST SERV NEW E
[2]  
American Society for Quality, 2008, AM CUST SAT IND 4 QU
[3]  
Aucoin, 1996, NEW PUBLIC MANAGEMEN
[4]  
*AUSTR NAT AUD OFF, 2001, DEC US INT DEL GOV P
[5]  
BALUTIS AP, 2001, PUBLIC MANAGER, V30, P33
[6]   Does public accountability work? An assessment tool [J].
Bovens, Mark ;
Schillemans, Thomas ;
Hart, Paul T. .
PUBLIC ADMINISTRATION, 2008, 86 (01) :225-242
[7]  
*CAPGEMINI, 2007, US CHALL BENCHM SUPP
[8]   Interaction between states and citizens in the age of the internet: "e-government" in the United States, Britain, and the European Union [J].
Chadwick, A ;
May, C .
GOVERNANCE-AN INTERNATIONAL JOURNAL OF POLICY AND ADMINISTRATION, 2003, 16 (02) :271-300
[9]  
*CYPRG, 2001, WEB ATTR EV SYST WAE
[10]  
Deakins E., 2002, INT J PUBLIC SECTOR, V15, P375, DOI DOI 10.1108/09513550210435728